Benji CarterWhen it comes to managing my home, I like to work on the inside first. I don’t mind my exteriors looking a tad worn—it adds charm, I think. But what I can’t handle are cracked floors in my rooms! Besides looking unpleasant, they’re also torture on my big feet!
I’ve tried calling a bunch of tile installation contractors in Charlotte before, but many only gave me slow responses, high material costs, and limited designs. Very frustrating.
Good thing my brother is an architect then! He gave me several promising contacts, so now I already know which ones are worthy of my time. Whether you’re a homeowner, property manager, or DIY-er, you can check out my reviews of my top picks below.
1. American Tile
Address: 13228 Reunion St
Phone: +1 704 858 6452, [email protected]
Business hours:
- Mon-Fri: 7:30 AM – 6:00 PM
- Sat: Open 24 hours
- Sun: Closed
American Tile is a flooring and tile installation company in Charlotte known for balancing elegance and functionality in kitchen, bathroom, and other space remodeling.
What impressed me is the extensive options from this company. You can get glass, porcelain, or ceramic tiles, as well as walk-in or steam showers and quartz, marble, or granite countertops. With these materials, I bet you can really get close to your vision.
It’s also handy for me that there are many raw photos on its online gallery. I don’t think these are edited, and you can truly see the installers’ real work for inspiration.
In addition, its experts are reachable 6 days a week—they’re even open 24 hours on Saturdays! I think this is convenient enough to make up for being closed on Sundays.
I only wish that this company had a more detailed online booking system. Right now, it only has a “Message Us” page, which looks pretty basic to me.
Amazing Work
“I would highly recommend American Tile for your project- they have remodeled three bathrooms for us and refaced our fireplace. Umut and his crew do amazing work and want to make sure you are happy with the end result. We would use them again for any tile or flooring job.”
-Ms. Kristin Robinson, Google Review
Phenomenal Job
“American Tile did a phenomenal job on our tub surround. Excellent communication and a skill set that really paid attention to detail. They offered a very competitive quote and were such a pleasure to work with. I can’t get over the before and after…great job! I look forward to calling them out for our next project.”
-Mr. Jonathan Brown, Google Review
2. Ceramic Tile Remodeling Co
Address: 15105 John J Delaney Dr # D176
Phone: +1 704 803 8803
Business hours:
- Mon-Sun: 7:00 AM – 7:00 PM
Established in 1961, Ceramic Tile Remodeling Co is one of my most reputable picks to install your fences and tiles in Charlotte.
With its extensive experience, I believe it’s incredible that this company offers a broad service list. This includes floor installations with ceramic tiles, as well as hardwood, laminate, or vinyl flooring.
A client also raved to me about how fast its customer service responded to her call. I reckon this speaks volumes about how efficient this team is from the get-go.
Not only that, but I also appreciate that these pros can be contacted any day! It operates long work hours too. So if you’ve got an inquiry as early as 7 am or as late as (almost) 7 pm, I think it’s reassuring that you can call them.
The only thing I think this company can improve on is uploading more photos to its online gallery. While it’s got a bunch of pics in there, I feel some clients think there aren’t enough designs to help them decide if the team is a good fit.
Knocked It Out of the Park
“I can’t say enough good things about this company! Troy and Curt knocked our kitchen backsplash out of the park and in record time! Troy (owner) and Curt were so nice on top of their amazing work, 10 out of 10 HIGHLY recommend! If you need title work done LOOK NO FURTHER, these are your guys!”
-Ms. Katie Smollett, Google Review
Fair Price and Great Work
“Installed backsplash and took out old microwave over the stove and installed range hood. Came in on a Saturday and knocked it out in one day. Fair price and great work!”
-Mr. Chris O’Malley, Google Review
3. You Call We Install Flooring
Areas Served: North Carolina and nearby areas
Phone: +1 704 668 4100, [email protected]
Business hours:
- Open 24 hours
From its name, You Call We Install Flooring is definitely a tile contractor company you can reach whenever you need it, since it’s accessible every day at any time. Perfect for emergencies, in my opinion.
I’m stoked that there are endless flooring options here as well. It offers repairs for carpet, hardwood, ceramic, vinyl, VCT (vinyl composition tile), laminate, and plenty more commercial flooring products.
I also value that this company is known for its staircase renewal, in case you need yours upgraded or fully replaced. You can check out a couple of before-and-after photos on its website too.
Plus, its owner has over 28 years of experience under his belt, so I feel confident that he and his team already know how to deliver top-notch installations.
That said, this company still relies on phone-based appointment scheduling, so I reckon there’s a lot of room to better leverage other communication channels.
Fantastic Job
“Mike did a fantastic job installing flooring in a few rooms for us. This is the second project he has done for us. He could not have been nicer or more accommodating. I highly recommend Mike for your next flooring project! You won’t be disappointed.”
-Mr. George Cronson, Google Review
Communicative, On Time, Friendly
“Mike is great to work with. Super easy to communicate with, arrived on time, was friendly, and did outstanding work. I called him to do a 2nd project and will absolutely call him for any future flooring work.”
-Mrs. Jessica Adams, Google Review
4. Rus Willken
Areas served: Charlotte and nearby areas
Phone: +1 980 272 8889, [email protected]
Business hours:
- Open 24 hours
Rus Willken offers professional tile work in Charlotte, in addition to his bath remodeling services. Besides that, he specializes in showers and kitchen backsplashes too.
Though his website looks simpler than those of his competitors, I appreciate that you can easily see high-definition photos of his previous projects right away.
Since this installer is originally from Eastern Europe, I can see how he brings fresh perspectives mixed with American practicality to his projects. I like that his style is modern and sleek, which can suit clean and minimalist visions.
And even if he serves clients wanting luxurious upgrades, I’m happy that he can cater to most preferences and budgets. I believe this showcases his skills and flexibility.
Other than that, I really dig his transparency with the costs. You can easily browse his prices for basic services online, saving you time with decision-making.
However, he seems to have a smaller team than others, which I think can affect his availability during peak times.
Goes Above and Beyond
“Rus does an awesome job and even goes above and beyond on the little things during a project. I would definitely recommend him! You will not be disappointed in his work!”
-Mr. Chris Isaacs, Google Review
Beautiful Job
“Rus ripped out our old shower and rebuilt and tiled the shower. Beautiful job! Can’t recommend Rus enough. This guy knows his stuff!!”
-Mr. Carl Jones, Google Review
5. Final Touch Constructions
Address: 8604 Cancun Way
Phone: +1 704 995 5730, [email protected]
Business hours:
- Mon-Thu: 8:00 AM – 6:00 PM
- Fri: 8:00 AM – 5:00 PM
- Sat: 9:00 AM – 4:00 PM
- Sun: Closed
Final Touch Constructions has been in the business of remodeling houses and creating homes for more than 13 years.
Depending on your vision, you can select from a good number of flooring options—wood, laminate, ceramic, marble, porcelain, and stone. I also adore that you can get floors or stairways for almost any budget.
Aside from that, I’m impressed that this company is versatile enough to do kitchens, baths, and a bunch of handyman work when needed. Notable examples for me are flooring and carpet installations, interior painting, and tub refinishing.
Also, I say big props to this company for having an extensive online gallery. For me, you can really get lots of inspiration here for your remodeling projects.
The team accepts many payment methods too, including Visa, MasterCard, American Express, and Discover Network, which I reckon makes transactions even smoother.
Nevertheless, one client told me about some delays from the staff when he reached out. While this is inevitable, I feel the team should do better in having a more consistent follow-up process.
Very Happy
“Final Touch Construction updated our bathroom by removing an old tub/shower and replacing it with a tiled shower and glass door. We are very happy with the work they did. Everyone was polite and worked hard. We highly recommend them. We intend to use them to do other home improvements.”
-Ms. Keila Papa, Google Review
Would Give 6 Stars If I Could
“If I could give FTC 6 stars I would – excellent work performed by a great team at a very competitive price! They would get the first phone call from me every time – and the communication throughout the process was terrific.”
-Mr. Gareth Davies, Google Review
