Marcus HillOut of all the things I had to clean as a first-time homeowner, the drain is what I dread the most. When our kitchen sink started to act up for the first time, I knew I had to get down and dirty, and it was not a fun experience to say the least.
When I told this story to my neighbor, he looked at me like I was crazy and said, “Why didn’t you just hire a plumber in Charlotte?” Knowing myself as the ultimate cheapskate, I just smiled and told them that I’m a handyman myself.
As soon as I got home, I messaged my team to help me find the best plumbers that offered drain cleaning in Charlotte, and I’m here to share our top finds! Continue reading so you won’t have to worry about clogged drains ever again!
What is the average cost of drain cleaning in Charlotte?
Drain cleaning in Charlotte typically costs around $100 to $800+, depending on the clog’s severity, the required method, and the location of the clog within the pipeline.
1. Rapid Rooter
Services: Drain cleaning, residential plumbing, septic pumping, water-jetting
Location: 4203 Ella St.
Contact: +1 704-659-1877
Business hours: Open 24 hours
Rapid Rooter is one of the most reliable drain cleaners in Charlotte, as seen with their 35+ years of industry experience. This is a testament to both their consistency and trustworthiness, as they’re still recommended by our interviewees today.
We also like how they adapt to modernity by integrating advanced technology with their drain cleaning services. For instance, one of the reasons why they can pinpoint blockages immediately is thanks to their professional-grade cameras.
Clients also praise Rapid Rooter’s spotless drain cleaning, which can be attributed to their hydro-jetting. For even tougher stains, the company also offers an industrial drain cleaning machine.
Another reason why Rapid Rooter is reliable is its 24/7 availability. We spoke to previous clients who needed drain cleaning out of business hours, and they shared how the company was able to dispatch a team within an hour of the call.
The technicians are also praised for their smooth workflow. However, we did hear some reports regarding upselling, which could be a dealbreaker for some.
Efficient, kind, and knowledgeable
“These guys made my elderly grandmother a top priority. They were efficient, kind & knowledgeable. Even though they had more work than originally thought, they were quick & extremely helpful. They will get all of our family business from now on!”
Megan Kesler, Google Review
Friendly and professional
“We had a drain blockage in an upstairs bathroom sink and heard a gurgling noise in the tub each time the adjacent toilet was flushed.
Another plumber had run a cleaning line through the tub drain and then a line through our vent stack, thinking that would solve the problem, but he had no idea when it didn’t.
Chris Jones of Rapid-Rooter correctly diagnosed this issue as a blockage in the pipe between the sink and the toilet. He explained the problem, fixed it, and cleaned up, all in less than 90 minutes.
He was friendly and professional, and we have now found a new plumber we plan to stick with. I have no idea whether the price ($282 with a coupon) is competitive for such a service, but it seemed reasonable to my wife and me.”
Lawrence Toppman, Google Review
2. Mr. Rooter Plumbing of Charlotte
Services: Sewer and drain cleaning, HydroScrub drain jetting, pipe lining service, emergency plumbing
Location: 9305 Monroe Rd, Unit G
Contact: +1 704-842-9508
Business hours: Open 24 hours
Mr. Rooter Plumbing of Charlotte is widely recognized because it’s part of the famous national brand, Neighborly Network. This guarantees its high-quality standard of workmanship, but at the same time, it also translates to pricier fees.
Still, we appreciate how upfront they are with their prices, and although a lot of plumbers advertise zero hidden fees, they’re among the few companies that live by it. Clients we interviewed noted that the initial quotation ended up being the exact amount they paid.
We’re also impressed at the different methods they use to unclog all types of drains, such as those found in the kitchen, sewer, and bathroom. Among their methods, the HydroScrub drain jetting is the most sought-after because of its efficacy against tough clogs.
Our interviewees also noted that their confidence in the company was cemented thanks to the “Done Right Promise”. This guarantees that services are insured within 30 days for drain cleaning, and up to one year for replacement works.
Impressed with the level of service and engagement
“I was impressed with the level of service and engagement by everyone I worked with. They proposed a good range of options and were very fair on price as the scope changed over time.
They did quality work—putting in two dry wells, hydrojetting an old corrugated drain, and installing a new PVC drain in my yard. When I had an issue after installation, they came out the same day to diagnose and made improvements for free under warranty. Highly recommend”
Morgan Beveridge, Google Review
Went above and beyond
“Had gutter downspouts that were totally clogged beyond any imagination. They ran into underground drains. William quoted the job and assured me all would work well. They went above and beyond, and we discovered many broken lines, etc.
What could be fixed was fixed. I was very pleased with the communication, work, and ethics of the company. Would recommend and use again.”
South Park, Google Review
3. Zoom Drain
Services: Drain cleaning, sewer line repair, sewer cleaning, hydrojetting cleaning, emergency drain cleaning
Location: 3210 Motorsports Ln
Contact: +1 980-321-0660
Business hours: Open 24 hours
We want to include Zoom Drain because of their specific specialization in drainage and clogging, as opposed to being a full-service plumber. This grants them a deeper understanding and extensive experience of usual sewer line problems, recurring clogs, and tree roots.
This specialization doesn’t come cheap, but clients we spoke to told us that they don’t regret a single penny, as their solutions are long-lasting thanks to their advanced hydro jets.
Also, they mentioned how quickly their technicians work, thanks to their use of HD cameras to locate issues.
We also want to commend the technicians for their impressive communication skills. This comes in handy during scheduling—plus, we appreciate their efforts to keep their clients updated regarding their progress.
It’s also admirable how the company sets a flat rate for its drain cleaning services. Moreover, clients shared that they don’t have to deal with surprise fees every time, as the final price always matches the initial quotation.
They’ve earned my trust with their honesty
“The guys from Zoom pipe went above and beyond what I was expecting! They did a great job explaining what they were doing when they were doing it and what the results were.
They took the time to point out where the lines were running and where they connected to the main sewer line, helped me locate my home shut-off valve, as we just purchased this property, and also took the time to tell me how to fix a couple of my drain problems myself.
I feel like they really could’ve taken advantage of my situation, and they didn’t. I have a new go-to plumber because they’ve earned my trust with their honesty, hard work, and professionalism. Thank you.”
Todd P, Google Review
Very informative and personable
“I called them and received an upfront estimate on the specific job I needed them to come out for. They came out, did the job very quickly and cleanly.
Also gave me pictures and advised me on the next steps to take if needed. Tech was very informative and personable. I would definitely use them again.”
Dre ‘Ames, Google Review
4. Roto-Rooter Plumbing and Water Cleanup
Services: Drain cleaning, sewer line cleaning, emergency plumbing, sump pumps
Location: 1700 Orr Industrial Ct
Contact: +1 704-535-1906
Business hours: Open 24 hours
Roto-Rooter Plumbing and Water Cleanup is considered one of the most reputable drain cleaning companies in the city. It’s recognized nationally, having been in the industry for over 90 years, which is enough proof that they’re the real deal.
We also spoke to their previous clients, who said they chose Roto-Rooter because of its comprehensive equipment, including a hydro jet. They added that their drains didn’t clog for another year after being fully flushed out by their technicians.
Speaking of, the technicians at Roto-Rooter are carefully screened to give clients peace of mind about their backgrounds and workmanship. Furthermore, they’re great communicators, as they always keep their clients informed about their progress.
Although 24/7 availability isn’t new in this industry, we appreciate how Roto-Rooter doesn’t charge additional fees for it, making them a great choice for emergencies. However, their base fees are notably higher than those of local plumbers.
Fortunately, they offer flexible payment terms and regularly hold discounts for returning customers.
Prompt, courteous, and professional
“John Turpin was prompt, courteous and professional. He was very knowledgeable and cleared our shower drain with no issues, cleaning up afterward. He also spotted a small issue with the drain of the hall bathtub and took care of that as well. Great customer service!!”
Lissa Archer, Google Review
Personable and thoroughly efficient
“Adolfo was personable and thoroughly efficient. He got right to work cleaning out our drain connections, then gave advice bout conditions we might want to have the city look into. Highly recommended.”
James M. Hastings, Google Review
5. Option One Plumbing
Services: Drain cleaning, hydro jetting, water leak detection and repair, sewer line services
Location: Charlotte
Contact: +1 980-243-4746
Business hours: Open 24 hours
Option One Plumbing caught our attention with its speedy response and turnaround times. Clients we spoke to even stated that the total time between their inquiry and the job finishing occurred within a day.
Our interviewees also mentioned that they chose Option One because it’s significantly cheaper compared to other plumbers in the city. Furthermore, they offer great guarantees, which grant them peace of mind that they’re paying for after-sales support as well.
We also admire the technicians of Option One for their deep understanding of drains. According to our interviewees, they even offer free tips on how to maintain them.
They’re also well-informed about different drain-cleaning methods, including hydro jetting and drain snaking, the latter of which is standard for simple clogs. They also use a high-tech camera to assess the situation before suggesting which method to go for.
However, potential clients may see Option One’s all-around services as a red flag rather than those of companies solely focused on drains.
I’m beyond pleased!
“Daniel of Option One Plumbing was personable yet professional. I was alerted to his arrival, which was right on schedule with the appointed time.
A step-by-step breakdown of the job was explained to me and was done in a timely manner, despite the snow!! I’m beyond pleased! Thank you, Daniel and Option One Plumbing!!”
Dakara Bridges, Google Review
Did an outstanding job
“Kyle at Option One Plumbing did an outstanding job replacing my drain pipes and cleaning up after the job was completed. The professionalism of Kyle & Vincent made my decision to use Option One easy. I highly recommend this company for all your plumbing needs.”
A Alex, Google Review
